The Call is a 2013 American crime thriller film directed by Brad Anderson and written by Richard DOvidio. The film stars Abigail Breslin as Casey Welson, a teenage girl kidnapped by a serial killer and Halle Berry as Jordan Turner, a 911 operator, still suffering emotionally from a prior botched 911 call, who receives Caseys call. Morris Chestnut, Michael Eklund, Michael Imperioli, and David Otunga also star. The story was originally envisioned as a television series, but DOvidio later rewrote it as a 94minute feature film. Filming began in July 2012 and spanned a period ofdays, with all scenes being shot in Los Angeles, mainly Burbank and Santa Clarita.
A Los Angeles Police Department veteran 911 operator, Jordan Turner Berry, receives a call one night from a teenage girl, Leah Templeton Evie Thompson, fearing for her life as a man breaks into her home. Jordan calmly advises her to conceal herself upstairs, but when the call is disconnected, Jordan calls Leah back, a decision that later costs Leah her life, as the ringing phone gives her location away to the intruder. Jordan attempts to dissuade him from going further over the phone. He responds Its already done and hangs up, leaving her distraught. The next day, Jordan sees a television report confirming that Leah has been murdered. Emotionally affected by the incident, Jordan tells her boyfriend, Officer Paul Phillips Morris Chestnut, that she can no longer handle field calls.Six months later, she is working as a trainer for 911 operators. Simultaneously, teenager Casey Welson Breslin is kidnapped from a mall parking garage after parting with her friend, Autumn, and forced into the trunk of a car. Casey had taken Autumns disposable phone, and uses it to call 911. A rookie operator Jenna Lamia receives the call but is unable to handle it, prompting Jordan to take over, though Caseys use of a disposable phone means that her exact GPS location cannot be found. While the kidnapper drives, Jordan guides Casey through knocking out a tail light and signaling people in nearby cars. One woman who sees Casey waving her arm out of the trunk of the car calls 911, allowing the police to narrow their search. When Casey tells Jordan that there are cans of paint in the trunk, Jordan has Casey pour the paint out of the taillight hole, attracting the attention of another motorist, Alan Denado Michael Imperioli but the kidnapper knocks him out with a shovel, assuming him to be dead and stuffs Alan in the trunk with Casey. He reawakens in the trunk and begins screaming uncontrollably, which causes the kidnapper to stab him. He stops at a gas station where Casey gets an idea to craw