Alexander Gordon Jump was an American actor best known as the clueless radio station manager Arthur Big Guy Carlson in the TV series WKRP in Cincinnati and the incompetent Chief of Police Tinkler in the sitcom Soap. He also played the Maytag Repairman in commercials for Maytag brand appliances, from 1989 until his retirement from the role in July 2003.
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Source: Wikipedia